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failed to get light_curve data

Started by zoo3hans
Default_user
almost 5 years ago

I'm getting the same thing all the time now. It was intermittent a few days ago but now I can't pull up even the first one.

Default_user
almost 5 years ago

Same issue, fails to retrieve the lightcurve on 4 of 6 attempts. Restarting the classification and clicking "classify" again yeild the same result. Clicking "Yes" on the "discuss" menu goes to a "object not found" page, although clicking "talk" brings up the talk page.

Default_user
almost 5 years ago

Thanks for the added details. I've updated the support ticket, so Zooniverse support should have been sent another message. I hope they will get to look at this today.Sorry for the inconvenience and please keep posting the error messages with the jsons in case it's a bad batch of files.

~Meg

Default_user
almost 5 years ago

Ok then, here are more: (maybe a disk failure?, roughly half of the LC's cannot be downloaded)

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF3135074.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF3103825.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF3122085.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF1129323.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF1103825.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF1023320.json

and so on. I think I pause my activities in classifying for the moment.

Default_user
almost 5 years ago

Thanks for the responses. I'm sorry for the inconvenience. Some of the key Zooniverse folks are traveling for a workshop so it's making it maybe a little longer to get to solving the issue. I've updated the support ticket with the added information. We will hopefully get this issue resolved soon.

~Meg

Default_user
almost 5 years ago

I'm also getting fails, including a lot of the same ones listed above.

Here's another. s3.amazonaws.com/ph-stars-production/APHF3099951.json

Default_user
almost 5 years ago

s3.amazonaws.com/ph-stars-production/APHF3090678.json

Thanks Meg : )

Default_user
almost 5 years ago

Its almost every other curve tonight!

I just classify them as "don't know" and then it seems to bring the next one up OK.

Sincerely hope this bug gets fixed soon.

Default_user
almost 5 years ago

This one too: APHF1006882

Default_user
almost 5 years ago

I tried again today, the following failed:

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF1006882.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF1067310.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF3062051.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF1040236.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF3091845.json

failed to get light_curve datahttp://s3.amazonaws.com/ph-stars-production/APHF3067310.json

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